DEAR HONDA AMERICAN, I HAVE WRITTEN TO YOU A NUMBER OF TIMES REGARDING THE SAFETY NOTICES. EITHER YOU ARE UNABLE, OR UNWILLING, TO READ MY NOTES REGARDING THE HONDA CIVIC EX ([XXX]), DESTROYED IN A CAR ACCIDENT IN SEPTEMBER 2014. THE AIR BAG - PASSENGER SIDE - EXPLODED IN A COLLISION AND TOOK OUT THE FRONT WINDSHIELD. MY AIR BAG - DRIVE SIDE - NEVER DEPLOYED!! I WAS INJURED AND REQUIRED EXTENSIVE PHYSICAL THERAPY. I AM STILL IN PAIN FROM THE ACCIDENT. EVERY DAY. MY DOG, DAYZ, INSIDE A SAFETY-BELTED-INTO-PLACE DOG CARRIER, WAS INJURED. WITHIN TWO WEEKS OF THE ACCIDENT, SHE BEGAN HAVING SEIZURES. AS A RESULT OF THE ACCIDENT. WE HAD TO PUT HER TO SLEEP AT THE END OF OCTOBER 2014. I REPEATEDLY TRIED TO HAVE THE AIR BAGS REPLACED BEFORE THE ACCIDENT. THE LOCAL HONDA DEALERSHIPS WERE UNHELPFUL AND UNCOOPERATIVE. THEY ARE BY THE FAR AND AWAY THE ABSOLUTE WORST WHEN IT COMES TO CUSTOMER SERVICE. THE WORD "PROACTIVE" HAS NEVER ENTERED INTO THEIR VOCABULARY. IN FACT, I WOULD NOT PURCHASE A SECOND HONDA BECAUSE THEY WERE SUCH MORONIC IDIOTS. YOUR CARS MAY BE THE CREAM OF THE CROP IN JAPAN, BUT HERE IN THE USA, WE EXPECT GOOD CUSTOMER SERVICE TO ACCOMPANY THE PURCHASE OF A CAR. WHICH IS SEVERELY LACKING IN ANY OF YOUR LOCAL DEALERSHIPS. I WOULD NEVER RECOMMEND THE PURCHASE OF A HONDA TO ANYONE BASED ON MY EXPERIENCE WITH THE LOCAL DEALERSHIPS. PLEASE DO NOT SEND ME ANY MORE LITERATURE. ABOUT TRADING IN MY CAR. ABOUT A SAFETY RECALL. NOTHING. THA