NHTSA complaint: 2012 JEEP GRAND CHEROKEE — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A WHINING NOISE AND SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR, THERMOSTAT, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (GANLEY CHRYSLER OF AURORA 161 W. GARFIELD ROAD, AURORA, OH 44202) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. ...UPDATED 10/23/17 *BF UPDATED 11/20/2017*JS
National Highway Traffic Safety Administration — Office of Defects Investigation