# 2016 FORD EXPLORER — SEATS
> NHTSA complaint `1404901` · 2017-08-31 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2016
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 50,000
## Narrative
INCIDENT #1 7/11/2017  FORD MOTOR CAS #12918168   SERVICE TO REPAIR THE NAVIGATION UNIT PARKED @ MY HOME ON FRONT SLOPE DRIVE HOURS LATER I STARTED VEHICLE SIDE MIRRORS ON BOTH SIDES BEGAN OPENING & CLOSING UNCONTROLLABLY MY DRIVER SEAT BEGAN MOVING UNSTOPPABLY FORWARD TRIED THE SEAT CONTROL PANEL ON THE DRIVER DOOR & TRIED IGNITION OFF & ON COMPLETELY PINNED MY KNEES AGAINST THE DASH UPPER BODY AGAINST THE STEERING WHEEL  AT SOME POINT THE BACK OF THE SEAT FALL BACKWARDS ENOUGH TO ALLOW ME TO CRAWL OUT DEALERSHIP MADE NUMEROUS ATTEMPTS TO RECTIFY BUT A MYSTERY HOW SEAT REVERTED TO FACTORY SETTINGS RETURNED W/ NO REPAIRS MADE DISABLED DOOR CONTROL SO THAT IT WOULD BE SAFE TO DRIVE UNTIL A RESOLUTION WITH FORD MOTOR COULD BE MADE  ON 7/13  DISCOVERED THE SEAT WAS NOT IN FACT DISABLED ON 7/14/2017  DEALERSHIP CAME OUT TO MY HOME DID ADJUSTMENTS TO SEAT &  DECLARED  IT SAFE TO DRIVE.   INCIDENT #2 8/26/2017 FORD MOTOR CAS#13006930   I PARKED MY VEHICLE ON MY GRANDDAUGHTER'S BACK SLANTED/SLOPED DRIVEWAY. TURNED IGNITION OFF & MY CAR CAR JUMPED BACKWARDS (LIKENED TO A MANUEL TRANSMISSION JUMPING OUT OF GEAR). AFTER GETTING OUT OF MY CAR & BEFORE MY HAND TOUCHED THE DOOR HANDLE TO THE DRIVERSIDE BACK DOOR MY GREAT GRANDSON STARTED SCREAMING FOR ME I OPENED THE DOOR TO FIND HIM SMASHED BETWEEN THE BACK OF DRIVER SEAT & CHILD SEAT.  DEALERSHIP CAME & INSPECTED THE SITUATION. MY INIBULIZER MEDICAL BAG FOUND TIGHTLY WEDGED ON THE FLOOR BOARD PREVENTED THE SEAT FROM MOVING AN ADDITIONAL
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*