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2015 TOYOTA HIGHLANDER — UNKNOWN OR OTHER

1 injured · 1405511 · 2017-09-04

Vehicle

Make
TOYOTA
Model
HIGHLANDER
Year
2015
Manufacturer
Toyota Motor Corporation
Component
UNKNOWN OR OTHER
Miles at failure
5,500

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE POWER LIFTGATE CLOSED ON MY HEAD WHEN I WAS PUTTING STUFF IN THE TRUNK. IT WAS OPEN LIKE NORMAL, BUT THEN IT SUDDENLY DROPPED WITHOUT WARNING. BEFORE THIS HAPPENED IT WAS HAVING PROBLEMS CLOSING COMPLETELY. IT IS STILL HAVING THESE PROBLEMS. I TOOK IT INTO THE DEALERSHIP TO GET FIXED AND THEY "RESET" THE SYSTEM BUT THAT DIDNT FIX ANYTHING. IT IS STILL NOT CLOSING COMPLETELY SOMETIMES. IT WILL SEEMINGLY OPEN FINE (ALTHOUGH IM AFRAID IT WILL FALL ON MY HEAD) BUT WHEN I HAVE TO CLOSE IT WILL SOMETIMES CLOSE AND IT WILL SOMETIMES CLOSE ALMOST ALL THE WAY AND THEN IT WILL BEEP TWICE AND OPEN A BIT AGAIN AND SIT THERE. I WILL HAVE TO HIT IT TO OPEN AND CLOSE AGAIN AND HOPE THAT IT WORKS. SOMETIMES I GET IT IN 2 TRIES AND SOMETIMES IT TAKES 4 OR 5 TIMES TO GET IT TO CLOSE.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11021367
Machine
JSON-LD · Markdown