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2014 CHRYSLER TOWN AND COUNTRY — ELECTRICAL SYSTEM

crash2 injured · 1406394 · 2017-09-07

Vehicle

Make
CHRYSLER
Model
TOWN AND COUNTRY
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
52,678
Speed
15 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC IN DANGER. OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD PARTY TO DETERMINE THAT THE WRECK I HAD WAS CAUSED BY THE CAR SELF ACCELERATION. THEY CONFIRMED IT DID AND THAT THERE WERE NUMEROUS ERRORS THAT WERE NEVER ADDRESSED OR WARNED OF. THE TIRE PRESSURE GAUGE MALFUNCTIONED AND BLEW OUT THE REAR PASSENGER TIRE. BOTH TRONCALLI (THE DEALERSHIP) & CHRYSLER REFUSED TO GIVE US THEIR FINDINGS CLAIMING PROPRIETARY INFORMATION AND HUNG UP ON US. THEN WE TRIED TO GO THROUGH MEDIATION, WE WERE TOLD THAT BECAUSE THE CAR WAS INVOLVED IN A WRECK THEY COULD NOT HELP US EVEN THOUGH THEY KNEW THAT THE WRECK WAS CAUSED BY THE MALFUNCTION. SO WE HAVE AN UNDRIVEABLE CAR THAT WE ARE PAYING A NOTE AND INSURANCE ON SITTING IN OUR GARAGE. ALL WHILE WE ARE HAVING TO RENT CARS BECAUSE I HAVE BEEN HAVING HEALTH ISSUES SINCE SEPT 2016. THE ACCIDENT OCCURRED WHILE I WAS MAKING A TURN AND I HIT MY NEIGHBOR WHICH WAS PARKED ON THE STREET.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11022195
Machine
JSON-LD · Markdown