# 2012 FORD FLEX — STEERING
> NHTSA complaint `1407107` · 2017-09-11 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2012
- **Manufacturer:** Ford Motor Company
- **Component:** STEERING
- **Miles at failure:** 50,000
- **Speed:** 45 mph
## Narrative
POWER STEERING ASSIST FAILS; DRIVING AND THE POWER STEERING STOPS WORKING, SOMETIMES UNEXPECTEDLY.  VERY DANGEROUS!  IT IS SPORADIC--SOMETIMES IT WORKS AND OTHER TIMES IT DOES NOT WORK.  USUALLY HAPPENS WHEN STATIONARY, AND TURNING IT ON--POWER STEERING WILL NOT ENGAGE FOR SEVERAL SECONDS.  ONCE IT HAPPENED WHEN DRIVING AND I WAS LUCKY TO PULL OVER CAR.  TURNED IT OFF AND BACK ON AND IT STARTED WORKING.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*