# 2010 MERCEDES-BENZ ML350 — ELECTRICAL SYSTEM
> NHTSA complaint `1407454` · 2017-09-12 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** ML350
- **Year:** 2010
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 138,800
## Narrative
ON AUGUST 1ST 2017 BOUGHT BRAND NEW BATTERY FROM MERCEDES-BENZ OF EASTON.  INSTALLED IN NEXT COUPLE OF WEEKS WITHOUT ANY ISSUE.  ON SEPT 12TH 2017 AROUND 2.45PM STARTED THE CAR(IN THE DRIVEWAY) AND WENT INSIDE TO GET MY MOBILE.  WHEN I CAME OUT TO TE CAR, SAW BIG SMOKE INSIDE AND IMMEDIATELY SWITCHED OFF THE ENGINE.  SAW FLAMES COMING UNDERNEATH OF PASSENGER SEAT AND  IMMEDIATELY POURED WATER.    LATER OBSERVED BATTERY IGNITED THE FLAMES AND EVEN TOP OF THE BATTERY STARTED MELTING. CALLED MBUSA AND REPORTED THE INCIDENT, AND WAS PROMISED THAT A SUPERVISOR WILL CALL BACK.  WAITING TO HEAR BACK FROM MBUSA.  IT WAS SO SCARY, AND I CAN'T EVEN IMAGINE WHAT IF THIS HAPPENED ON FREEWAY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*