# 2014 FORD FLEX — SEATS
> NHTSA complaint `1408503` · 2017-09-18 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** FLEX
- **Year:** 2014
- **Manufacturer:** Ford Motor Company
- **Component:** SEATS
- **Miles at failure:** 14,800
## Narrative
WHEN THE LEVER THAT ALLOWS THE BACK SEATS TO COME DOWN IS PULLED, THE SEATS COME DOWN EXTREMELY QUICKLY, DANGEROUSLY FAST.  THEY APPEAR TO BE ON A SPRING ACTION.  ONE OF MY SONS PULLED ON THE LEVER AND MY OTHER SON'S HEAD WAS HIT BY THE SEAT, AND HE SUFFERED A CONCUSSION!  I DON'T UNDERSTAND WHY IT WAS BUILT THAT WAY!!
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*