TL* THE CONTACT OWNS A 1996 CHEVROLET CAVALIER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE DRIVER SIDE AIR BAG DID NOT DEPLOY DURING THE CRASH; HOWEVER, IT SUDDENLY DEPLOYED WHILE THE CONTACT ATTEMPTED TO EXIT THE VEHICLE. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SEVERE WHIPLASH, LEG BRUISES, AND HEAD LACERATIONS. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS TREATED AND RELEASED FROM THE HOSPITAL UNDER HER DOCTOR'S SUPERVISION. THE FOLLOWING DAY, THE DOCTOR DETERMINED THAT THE CONTACT'S NECK WAS FRACTURED AND SHE WAS SENT TO GET AN MRI AT THE REGIONAL HOSPITAL. THE VEHICLE WAS DIAGNOSED BY MARION CHEVROLET/CADILLAC IN MARION, ILLINOIS. THE AIR BAG WAS REPLACED AND THE VEHICLE'S BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.