# 2009 VOLKSWAGEN CC — VEHICLE SPEED CONTROL
> NHTSA complaint `1411049` · 2017-09-28 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** CC
- **Year:** 2009
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** VEHICLE SPEED CONTROL
- **Miles at failure:** 89,000
- **Speed:** 10 mph
## Narrative
ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE  AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE.    I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT  VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL.    1RECALLS  ASSOCIATED WITH THIS VIN  AUG 16,2017  MANUFACTURER RECALL NUMBER20AE  NHTSA RECALL NUMBER17V509  RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE  SUMMARY  ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*