TL* THE CONTACT OWNS A 2009 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30-35 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S AND PASSENGER'S FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE NECK, BACK, SHOULDERS, AND CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CHOICE TOWING FACILITY. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED. THE VEHICLE WAS REPAIRED AT AUTO NATION HONDA (4030 HACKS CROSS RD, MEMPHIS, TN 38125, (901) 209-1308) PER NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 125,000. .*BF UPDATED 8/3/18*JB