# 2011 VOLKSWAGEN ROUTAN — ELECTRICAL SYSTEM
> NHTSA complaint `1420770` · 2017-11-02 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 4
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ROUTAN
- **Year:** 2011
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 103,000
- **Speed:** 35 mph
## Narrative
MY CHILDREN AND  I WERE STATIONARY AT A LIGHT WHEN THE VAN STARTED SPUTTERING. WHEN THE LIGHT TURNED GREEN I ACCELERATED.  WITHIN 5 MINUTES THE VAN CUT OFF.  I HAVE A FULL TANK OF GAS.  THIS NOW HAPPENS OFTEN AND I NEVER KNOW WHERE OR WHEN IT WILL CUT OFF.  MOST DAYS IT WILL NOT START. I HAVE HAD A VW MECHANIC TAKE A LOOK AND THEY ADVISED ITS THE FUEL PUMP RELAY SAME THAT WAS RECALLED ON THE DODGE AND JEEP VEHICLES. BECAUSE THIS IS THE SAME ONE BUT IN VW BODY
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*