NHTSA complaint: 2008 MERCURY MARINER — STEERING
type: Event
additional type: https://schema.org/AccidentReport
start date: 2017-10-18
description: MY POWER STEERING WAS REPROGRAMMED UNDER RECALL 14S05 BACK IN 2015. BECAUSE I DID NOT HAVE ANY ACTIVE CODES IN MY SYSTEM FORWARD REPROGRAMMED THE POWER STEERING CONTROL MODULE. MY VEHICLE NOW IS SHOWING TROUBLE CODE B2278. THE ORIGINAL CODE THAT TRIGGERED A RECALL. MY POWER STEERING FAILED WHILE I WAS DRIVING THE VEHICLE. AS A RESULT I TORE A MUSCLE IN MY SIDE TRYING TO MAINTAIN CONTROL OF MY VEHICLE. I ATTEMPTED TO CONTACT THE DEALERSHIP AND WAS TOLD THAT THE RECALL WAS WORKED AND CLOSED. HOWEVER I DECIDED TO CONTACT FORD MOTOR COMPANY IN MICHIGAN TO SEE IF THEY COULD RE OPEN MY RECALL. I WAS INFORMED BY A REPRESENTATIVE BY THE NAME OF MICKEY THAT IT WAS BASICALLY MY RESPONSIBILITY NOW AND NOT THEIR PROBLEM. I JUST WANT MY VEHICLE REPAIRED UNDER RECALL.
organizer: Ford Motor Company
publisher: AI Analytics
license: https://creativecommons.org/publicdomain/zero/1.0/
source: https://www-odi.nhtsa.dot.gov/downloads/
source organization: National Highway Traffic Safety Administration — Office of Defects Investigation

PropertyValue
property ID: NHTSA Complaint ID
value: 1424860

AI Analytics
type: Organization