# 2017 HONDA CR-V — SERVICE BRAKES
> NHTSA complaint `1426788` · 2017-11-20 · Honda (American Honda Motor Co.)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** HONDA
- **Model:** CR-V
- **Year:** 2017
- **Manufacturer:** Honda (American Honda Motor Co.)
- **Component:** SERVICE BRAKES
- **Miles at failure:** 10,000
- **Speed:** 20 mph
## Narrative
ON TWO SEPARATE OCCASIONS THE "BRAKE" SIGNAL DISPLAYED AND THE VEHICLE CAME TO A SUDDEN SCREECHING AND COMPLETE STOP. THERE WERE NO VEHICLES OR ANY OTHER OBSTRUCTION IN FRONT OF ME AND THANK GOODNESS NO ONE BEHIND ME. I WAS IN MOTION AT A SPEED OF ABOUT 20 MPH. THE SUDDEN AND WITHOUT REASON STOP JOLTED ME FORWARD WITHOUT WARNING AND IT WAS VERY PAINFUL. I TOOK THE VEHICLE TO THE DEALER I PURCHASED IT FROM AND WAS TOLD TO DISABLE THE FEATURE BECAUSE THEY WERE UNABLE TO DUPLICATE THE FAULT. THE DEFAULT FOR THIS FEATURE IS ENABLED UPON STARTING VEHICLE. SO I MUST DISABLE THE COLLISION MITIGATION SYSTEM EVERY TIME I START THE CAR.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*