TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C300. WHILE DRIVING 25 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE CONTACT RECEIVED BURNS ON THE FACE FROM THE AIR BAG DEPLOYMENT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS CONSIDERED A TOTAL LOSS AND WAS TOWED TO UPMAN'S TOWING YARD. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,000.