# 2013 MERCEDES-BENZ C300 — AIR BAGS
> NHTSA complaint `1434516` · 2017-12-21 · Mercedes-Benz USA, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCEDES-BENZ
- **Model:** C300
- **Year:** 2013
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Component:** AIR BAGS
- **Miles at failure:** 100,000
## Narrative
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. IN ADDITION, THE CONTACT HEARD A TICKING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF S ATLANTA (3775 ROYAL S PKWY, GA 30349, PHONE: (470) 819-2400), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*