# 2013 DODGE GRAND CARAVAN — SEATS
> NHTSA complaint `1435671` · 2017-12-27 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** DODGE
- **Model:** GRAND CARAVAN
- **Year:** 2013
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SEATS
- **Miles at failure:** 87,000
## Narrative
DRIVER'S HEADREST POPPED WHILE VEHICLE WAS STOPPED.  CAUSED PAIN AND SUFFERING FOR DRIVER... HAD TO SEEK MEDICAL HELP (CHIROPRACTOR).  DODGE REFUSED TO PAY FOR REPLACEMENT FOR THIS SAFETY DEVICE.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*