TL* THE CONTACT OWNED A 1999 GMC SONOMA. WHILE DRIVING 5 MPH ON A FLOODED DIRT ROAD, THE CONTACT CRASHED INTO A DITCH. AFTER THE CRASH, THE VEHICLE CAME TO A COMPLETE STOP. THE AIR BAG DEPLOYMENT WAS DELAYED. THE CONTACT SUSTAINED A CRACKED PELVIS, BROKEN FACIAL BONES, OPTIC NERVE DAMAGE, AND OTHER SEVERE INJURIES TO THE FACE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TT THE CONSUMER STATED BACK WINDSHIELD EXPLODED AND FRAME WAS BENT. *TR