# 1998 FORD RANGER — VISIBILITY:GLASS, SIDE/REAR
> NHTSA complaint `144016` · 1998-10-27 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** RANGER
- **Year:** 1998
- **Manufacturer:** Ford Motor Company
- **Component:** VISIBILITY:GLASS, SIDE/REAR
- **Speed:** 30 mph
## Narrative
WHILE DRIVING HOME ON A MAINTAINED DIRT ROAD, THE DRIVERS SIDE REAR WINDOW EXPLODED.MIKE SHAD FORD HAS REFUSED TO REPLACE UNDER WARRANTY. RICK PALMAN IS THE SERVICE MANAGER FOR MIKE SHAD. AND CHRIS @ FORD, REP # 2752 ON 9/28/98 @12:28PM VIA PHONE SAID HE WOULD HAVE MIKE SHAD FORD CALL TO MAKE AN APPOINTMENT TO REPLACE IT AS IT WOULD BE A WARRANTY ITEM. WHEN AT MIKE SHAD FORD, MR. PALMAN REFUSED TO REAIR THE MISSING WINDOW UNDER WARRANTY.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*