TL* THE CONTACT OWNED A 2002 TOYOTA RAV4. THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE CRASH. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE FRONT AND REAR DRIVER SIDE OF ANOTHER VEHICLE. THE CONTACT'S AIR BAGS WERE THE ONLY ONES NOT TO DEPLOY. THE CONTACT SUSTAINED A BROKEN FINGER, MULTIPLE BUMPS, AND BRUISES ALL OVER THE BODY. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.