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2014 DODGE JOURNEY — SEATS

1 injured · 1446338 · 2018-02-08

Vehicle

Make
DODGE
Model
JOURNEY
Year
2014
Manufacturer
Chrysler (FCA US, LLC)
Component
SEATS
Miles at failure
80,000

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

IN AUGUST 2017 I CAME OUT TO GET INTO THE CAR AND THE DRIVERS SIDE HEADREST HAD PARKED IN THE DRIVEWAY DEPLOYED OVERNIGHT. NEXT DAY WE WERE SITTING IN THE CAR WAITING FOR FOOD TO BE DELIVERED AND THE PASSENGER SIDE HEADREST DEPLOYED STRIKING MY DAUGHTER IN THE FACE HARD ENOUGH TO LEAVE A BRUISE. HEADREST WILL NOT RESET AND DEALERSHIP STATES THAT IT IS A MANUFACTURER DEFECT BUT WILL NOT REPLACE THEM. VEHICLE WAS AT 80000 MILES AT THE TIME SO NO LONGER UNDER FULL WARRANTY, BUT THE MANUFACTURER SHOULD HAVE TO REPLACE FAULTY SAFETY EQUIPMENT REGARDLESS.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11071713
Machine
JSON-LD · Markdown