← NHTSA complaints

2015 MERCEDES-BENZ E400 — VEHICLE SPEED CONTROL

crash · 1446913 · 2018-02-10

Vehicle

Make
MERCEDES-BENZ
Model
E400
Year
2015
Manufacturer
Mercedes-Benz USA, LLC
Component
VEHICLE SPEED CONTROL
Miles at failure
15,000
Speed
35 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

COLLISION AVOIDANCE SYSTEM (PRESAFE PLUS) FAILED TO WARN (AS ADVERTISED BY MBUSA) OF AN IMMINENT REAR END COLLISION ON AN EXPRESSWAY. THE SYSTEM IS SUPPOSED TO PROVIDE AN AUDIBLE WARNING SIGNAL BASED ON THE RATE OF CHANGE OF THE CLOSING DISTANCE BETWEEN MB AND A VEHICLE IN FRONT. MOREOVER, IF THE DRIVER IGNORES THE WARNING SIGNAL, THE MB IS SUPPOSED TO APPLY BRAKES AUTOMATICALLY. NEITHER OF THESE TWO EVENTS TOOK PLACE, RESULTING IN A REAR END COLLISION. THE HIGHWAY BEFORE AND AT THE POINT OF COLLISION WAS STRAIGHT WITH NO CURVES. AFTER COLLISION DAMAGE REPAIR BY AN MB DEALERSHIP AND ASSURANCE FROM THE DEALER THAT THE SAFETY SYSTEMS WERE OPERATIONAL, I TESTED THE VEHICLE MULTIPLE TIMES BY DRIVING THE MB INTO A VARIETY OF LARGE BOXES THE FRONTS OF WHICH WERE COVERED WITH METALLIC FOIL. ALL TESTS FAILED TO PROVIDE BOTH AN AUDIBLE WARNING AS WELL AS AUTOMATIC BRAKING (SEE WWW.YOUTUBE.COM/WATCH?V=6_D9A_AXAV4 FOR ONE EXAMPLE OF TEST). MBUSA ADVERTISING IN 2015 TOUTED THESE SAFETY FEATURES ON TV AND YOUTUBE VIDEOS. WHAT WAS MISSING FROM THESE INFOMERCIALS IS INFORMATION ON THE RELIABILITY OF THESE "SAFETY" SYSTEMS (I.E., WHAT IS THE PROBABILITY THAT THE SYSTEM WILL FUNCTION AS ADVERTISED). I SUSPECT THAT THIS PROBABILITY IS QUITE LOW, AND IF SO, THIS FACT SHOULD HAVE BEEN PROVIDED TO THE CONSUMER. ALSO, IF MY EXPERIENCE WITH THE ACTUAL ACCIDENT AND MY ADDITIONAL TESTING IS ANY INDICATION OF RELIABILITY, MERC3DES BENZ VEHICLES INCORPORATING PRESAFE PLUS SHOULD BE SUBJECT

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11072118
Machine
JSON-LD · Markdown