TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL FAILED TO TURN AND THE CONTACT CRASHED INTO A LIGHT POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN TO GALLAES CHEVROLET (2801 UNIVERSITY BLVD NE, ALBUQUERQUE, NM), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO MARKS CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110). THE VEHICLE WAS CURRENTLY STILL AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. *TT *TR