TL* THE CONTACT OWNED A 2017 MITSUBISHI MIRAGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE OFF THE ROAD, CRASHED, AND FLIPPED THE VEHICLE OVER. THE VEHICLE SUSTAINED SEVERE DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACTED STATED THAT THE COVERS FOR THE SIDE CURTAIN AIR BAGS CAME OFF, BUT THE AIR BAGS DID NOT DEPLOY. BOTH THE DRIVER AND FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE LOCAL DEALER (MOUNTAINEER AUTOMOTIVE, 615 N. EISENHOWER DR, BECKLEY, WV) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000. *TT *TR