TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME AND ALIGNMENT NEEDED TO BE REPAIRED. THE MECHANIC REFUSED TO SERVICE THE VEHICLE BECAUSE THE FRAME WAS BADLY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE MANUFACTURER INFORMED THE CONTACT THAT AN INSPECTOR WOULD BE SENT OUT. THE CONTACT CALLED RYAN AUTO MALL (CHRYSLER DODGE JEEP RAM) AT (763) 682-2424 (1000 HIGHWAY 55 EAST, BUFFALO, MN 55313) WHERE AN APPOINTMENT WAS SCHEDULED FOR AN INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.