← NHTSA complaints

2017 CHRYSLER PACIFICA — ELECTRICAL SYSTEM

fire · 1452961 · 2018-03-08

Vehicle

Make
CHRYSLER
Model
PACIFICA
Year
2017
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
37,128

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

THE 2017 PACIFICA CAUGHT FIRE DUE TO A BREAK IN THE PIGTAIL WIRE FROM THE AIR COMPRESSOR. THE AIR CONDITIONING WAS NOT WORKING AND WHEN I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP THEY TOLD ME WE HAD A FIRE AND IT HAD BURNT THE AIR COMPRESSOR, AND OTHER PARTS OF THE ENGINE AND SPLASH GUARD. THE VEHICLE CAUGHT FIRE AND WE DIDN'T KNOW WHEN OR HOW UNTIL THE GARAGE LOOKED AT WHY THE AIR CONDITIONING WAS NOT WORKING. I HAVE CONTACTED CHRYSLER AS I'M AM CONCERNED ABOUT THIS BEING A SAFETY HAZARD FOR OTHER VEHICLES THAT THEY HAVE PRODUCED AND GOT NO HELP FROM THEM OR CONCERN OF OUR SAFETY. I RAISED THAT I WILL CONCERN OF THE SAFETY OF THE VEHICLE AND ADVISED I WOULD NOT LET MY WIFE DRIVE THIS AGAIN DUE TO IT CATCHING FIRE AND THE LACK OF CHRYSLER CONCERN INTO LOOKING AT THE MATTER.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11076832
Machine
JSON-LD · Markdown