AT APPROXIMATELY 9AM ON THE MORNING OF 1/4/18, I WAS DRIVING IN AUTOPILOT ON THE 405 HEADING NORTH TO MY OFFICE IN SANTA MONICA IN MY TESLA MODEL S AND THE CAR SIMPLY RAN INTO THE BARRIER WALL ON THE LEFT SIDE OF THE CAR POOL LANE AT 75MPH. IT WAS ABSOLUTELY CRAZY! I HAVE CONTACTED TESLA ABOUT THE ACCIDENT SEVERAL TIMES, BUT THEY ARE SIMPLY NOT INTERESTED. I JUST READ ABOUT AN ACCIDENT THAT THE U.S. NATIONAL TRANSPORTATION SAFETY BOARD IS INVESTIGATING WHERE THE SAME THING HAPPENED AND THE DRIVER DIED. I BELIEVE MY ACCIDENT COULD HAVE ENDED THE SAME WAY AND I THINK IT NEEDS TO BE TAKEN VERY SERIOUSLY.