# 2016 CHEVROLET CRUZE — SERVICE BRAKES
> NHTSA complaint `1459032` · 2018-04-03 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** CRUZE
- **Year:** 2016
- **Manufacturer:** General Motors, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 8,227
## Narrative
I PARKED MY CAR IN THE PARKING LOT AT MY WORK AND I HAD THE BRAKE UP BUT THE CAR ROLLED BACK AND HIT A PARKED CAR.  THANKFULLY, NOT A LOT OF DAMAGE WAS DONE TO THE CAR BUT I COULDN'T RELAX ABOUT MY CAR.  I TOOK MY CAR INTO THE DEALERSHIP BECAUSE I HAD THE CAR ONLY 1 1/2 YEARS AND THEY HAD MY CAR FOR 4 HOURS.  WHEN I CALLED THEM, I FELT LIKE THEY WERE TALKING DOWN TO ME BECAUSE I'M A GIRL AND THEN THEY TOLD ME THAT THE CAR WAS WORKING THE WAY THAT THE MANUFACTURER DESIGNED IT.  I HAVE DRIVEN A STICK SHIFT FOR OVER 20 YEARS AND THE MANUFACTURERS SHOULDN'T BE DESIGNING CARS SO THAT THE BRAKES DON'T WORK.  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*