TL* THE CONTACT OWNS A 2017 KIA FORTE. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES AND SORENESS TO THE BODY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC'S TOW YARD. THE INSURANCE ADJUSTER HAD NOT INSPECTED THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,669. THE VIN WAS NOT AVAILABLE.