TL* THE CONTACT OWNED A 2009 HONDA ACCORD. WHILE THE CONTACT'S SON WAS DRIVING UNKNOWN SPEEDS, THE VEHICLE CRASHED INTO A STEEL POLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED PRIOR TO THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS NOT WEARING A SEAT BELT AND SUSTAINED INJURIES TO THE HIP, LEGS, A TEAR IN HIS LUNGS, HEART DAMAGE, AND MEMORY LOSS. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE FRONT SEAT PASSENGER WAS WEARING A SEAT BELT AND WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 147,000.