← NHTSA complaints

2016 MITSUBISHI LANCER — VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 injured · 1461856 · 2018-04-15

Vehicle

Make
MITSUBISHI
Model
LANCER
Year
2016
Manufacturer
Mitsubishi Motors North America, Inc.
Component
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Miles at failure
36,000
Speed
65 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I WAS DRIVING DOWN THE FREEWAY AT 65 MPH, WHEN I HEARD A VERY LOUD SOUND, LIKE A GUNSHOT, AND MY SUNROOF SHATTERED. THERE WAS NO ROCK OR IMPACT TO MY CAR, IT JUST SPONTANEOUSLY EXPLODED WITH GLASS RAINING EVERYWHERE. WHEN I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS CLEAR THAT THERE WAS NO ROCK IMPACT TO THE SUNROOF BECAUSE OF THE WAY THAT THE REMAINING GLASS WAS BOWED OUTWARD. HOWEVER, WHEN THEY SUBMITTED THE DOCUMENTATION TO MITSUBISHI CORPORATE, AFTER 8 HOURS OF REVIEW, THEY DECLINED TO COVER IT UNDER WARRANTY, STATING THAT IT MUST HAVE BEEN DUE TO A ROCK IMPACT OR OTHER COLLISION AND NOT BECAUSE OF A GLASS OR MANUFACTURER DEFECT.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11085158
Machine
JSON-LD · Markdown