# 2017 TESLA MODEL S — SERVICE BRAKES
> NHTSA complaint `1463178` · 2018-04-21 · Tesla, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** TESLA
- **Model:** MODEL S
- **Year:** 2017
- **Manufacturer:** Tesla, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 24,473
- **Speed:** 5 mph
## Narrative
WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS.  NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD.  FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR.  TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*