← NHTSA complaints

2015 JEEP PATRIOT — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

1 injured · 1466542 · 2018-05-07

Vehicle

Make
JEEP
Model
PATRIOT
Year
2015
Manufacturer
Chrysler (FCA US, LLC)
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Miles at failure
68,800
Speed
30 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

HVAC HEATER CORE. AS I WAS ABOUT TO EXIT A MAJOR INTERSTATE, VERY HOT ALMOST BOILING WATER DRIPPED EXCESSIVELY ON MY RIGHT FOOT OVER MY GAS PEDAL. THERE WAS NO WHERE TO EASILY PULL OVER SO I HAD TO DEAL WITH IT UNTIL BEING ABLE TO PULL INTO A PARKING LOT OFF OF THE EXIT. I IMMEDIATELY TURNED MY VEHICLE OFF AND CHECKED BENEATH THE DASH. STEAMING HOT WATER WAS DRIPPING FROM NUMEROUS PLACES UNDER THE DASH, MAINLY ON THE DRIVERS SIDE. I WAS ABLE TO TAKE A VIDEO SHOWING THE STEAM FROM THE WATER AFTER IT SLOWED DRIPPING A BIT. MY VEHICLE IS ONLY 3 YEARS OLD AND HAS LESS THAN 70,000 MILES. I BELIEVE THIS TO BE A MAJOR SAFETY CONCERN AS I COULD HAVE EASILY GOTTEN INTO AN ACCIDENT. LUCKILY I COULD BARE WITH THE HOT WATER ENOUGH TO FIND A PLACE TO PARK AND IN ADDITION TO THAT I AM SO THANKFUL I WASN'T WEARING OPEN TOED SHOES OR SANDALS!. FURTHER DIAGNOSIS FROM A LOCAL TRUSTED MECHANIC REVEALED MY HEATER CORE NOW NEEDS TO BE REPLACED. I AM MOST DEFINITELY NOT PURCHASING A JEEP AGAIN AND WILL BE TRADING IT IN AS SOON AS POSSIBLE. *TT *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11092217
Machine
JSON-LD · Markdown