TL* THE CONTACT OWNED A 2011 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE ABOVE THE FRONT TIRE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS, AND HEADACHES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,900.