ON 10-28-98, A CAR WAS AT A COMPLETE STOP IN FRONT OF CONSUMER WITH NO BLINKERS OR LIGHTS ON, CONSUMER SLAMMED ON THE BRAKES AND REAR ENDED THE CAR IN FRONT, NO DEPLOYMENT OF THE AIR BAGS DURING COLLISION, CONSUMER HAD ON LAP BELT WHICH KEPT FROM GOING THROUGH THE WINDSHIELD. CONSUMER'S MOTHER CONTACTED TOYOTA TO MAKE A COMPLAINT AND THEY SENT OUT AN INVESTIGATOR. THEY INFORMED HER ON SEVERAL OCCASSIONS THAT THEIR LEGAL DEPARTMENT WOULD GET BACK WITH CONSUMER. TO THIS DAY CONSUMER HAS NOT HEARD FROM THEM. THE TRUCK HAS BEEN FIXED BUT WITH THE SAME AIR BAGS. TWO OTHER TRUCKS LIKE SIMILAR IN THIS SMALL COMMUNITY OF 2000, HAVE BEEN IN ACCIDENTS. ONE HAD THE AIR BAGS DEPLOY AFTER HITTING A DEER, THE OTHER IN THEIR CRASH DID NOT HAVE THE AIR BAGS DEPLOY. DOES THIS MEAN I HAVE TO DRIVE EVERYDAY WONDER IF I GET IN ANOTHER WRECK WILL THEY WORK IF I NEED THEM? WHAT MAKES TOYOTA SO MIGHTY THAT THEY DON'T HAVE TO LET ME KNOW WHAT'S WRONG OR ARE THEY GOING TO FIX IT? * MJS