# 2018 LEXUS NX HYBRID — SERVICE BRAKES
> NHTSA complaint `1471094` · 2018-05-25 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** LEXUS
- **Model:** NX HYBRID
- **Year:** 2018
- **Manufacturer:** Toyota Motor Corporation
- **Component:** SERVICE BRAKES
- **Miles at failure:** 780
## Narrative
I WAS PARK AT STOP SIGN ON A CITY STREET WITH MY FOOT ON THE BRAKES NEXT THING I KNEW I WAS HITTING ANOTHER VEHICLE MY BRAKES UNINTENDED ACCELERATED AND MY BRAKES FAILED. I COULD NOT STOP THIS CAR FOR 2 BLOCKS, I TRIED TO PLACE IT IN PARK, AND ALSO TURN THE CAR OFF, THE CAR WOULD NOT STOP.  I KEPT MY FOOT ON THE BRAKES BUT IT JUST ACCELERATED.  I REPORTED IT TO LEXUS AND ACCORDING TO LEXUS AN INDEPENDENT ANALYSIS WOULD COME OUT AND INSPECT MY VEHICLE.  THE VEHICLE SET ON LEXUS CAR LOT FOR A MONTH AND THE WAS INSPECTED AND A MONTH LATER LEXUS NOTIFIED ME INFORMING ME THAT MY BRAKES SHOWED NO EVIDENCE OF FAILING, WELL EITHER I AM LYING OR LEXUS IS LYING, OR THERE IS A UNDERLYING PROBLEM WITH THE BRAKES THAT LEXUS WAS UNABLE TO DETECT ARE CHOOSE NOT TO ADMIT BECAUSE THE MILLIONS OF DOLLARS A RECALL CAN COST, ITS IN LEXUS BEST INTEREST TO DENY MY CLAIM AND WAIT FOR MULTIPLE OF THEIR CUSTOMERS TO LOOSE THEIR LIVES BEFORE THE COMPANY ADMIT THAT THERE IS A PROBLEM.  I HAD NO INJURIES AND CAR I HIT REC'D NO INJURIES, I WAS JUST SO EMOTIONAL DISTRAUGHT THAT I HAVEN DRIVEN IN 3 MONTHS
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*