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2015 CHEVROLET SUBURBAN — ELECTRICAL SYSTEM

crash · 1472099 · 2018-05-30

Vehicle

Make
CHEVROLET
Model
SUBURBAN
Year
2015
Manufacturer
General Motors, LLC
Component
ELECTRICAL SYSTEM
Miles at failure
38,000

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

ONSTAR GPS FAILED TO LOCATE MY VEHICLE WHEN REPORTING AN ACCIDENT I WAS INVOLVED IN 5/4/2018. THE GPS ANTENNA IS THE FAILING COMPONENT. THIS HAS BEEN IDENTIFIED IN GM SERVICE BULLETIN 15155. UNDER THIS BULLETIN OWNERS WHERE SUPPOSED TO BE NOTIFIED OF THE ISSUE, I WAS NOT. GM WILL NOT HONOR THE REPAIR BECAUSE THE BULLETIN EXPIRED. IF THIS ACCIDENT WAS MAJOR AND I HAD NOT BEEN ABLE TO RELAY MY LOCATION EMERGENCY SERVICES WOULD NOT HAVE BEEN ABLE TO RENDER CARE. THE FAILURE OF THIS SAFETY PRODUCT AND MONITORING SERVICE SHOULD BE CORRECTED BY GM.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11098819
Machine
JSON-LD · Markdown