NHTSA complaint: 2017 MAZDA CX-5 — STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY, AT APPROXIMATELY 65 MPH, MY SUNROOF COMPLETELY SHATTERED WITHOUT BEING HIT OR TOUCHED BY ANYTHING. IT WAS COMPLETELY SPONTANEOUS WITH NO APPARENT CAUSE, WHICH MAKES ME FEEL LIKE THE GLASS WAS FAULTY. THE SHADE TO THE SUNROOF WAS OPEN, SO GLASS FELL ALL OVER THE INSIDE OF THE CAR, ON THE FRONT SEATS, CANTER CONSOLE, AND THE SECOND ROW - AS WELL AS ALL OVER ME WHILE DRIVING. WHEN IT SHATTERED IT MADE A LOUD POPPING NOISE, COMPLETELY SCARING ME WHILE DRIVING. LUCKILY THERE WEREN'T ANY CARS CLOSE TO ME TO CAUSE ANY DAMAGE TO. I DID CUT MY FINGER OPEN WHILE CLEANING GLASS OFF OF ME. I WAS ABLE TO PULL OFF THE HIGHWAY INTO A PARKING LOT TO ASSESS THE DAMAGE AND TAKE PHOTOS. AGAIN, I DIDN'T SEE OR HEAR ANYTHING HIT MY CAR AND THERE WAS NO CAR DRIVING IN FRONT OF ME AT THE TIME. THERE WAS JUST A LOUD POP NOISE WHEN THE ENTIRE PANE SHATTERED.
National Highway Traffic Safety Administration — Office of Defects Investigation