# 2014 PORSCHE CAYENNE — ELECTRICAL SYSTEM
> NHTSA complaint `1473053` · 2018-06-04 · Porsche Cars North America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** Yes
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** PORSCHE
- **Model:** CAYENNE
- **Year:** 2014
- **Manufacturer:** Porsche Cars North America, Inc.
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 5,000
## Narrative
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF WATER DRAINING FROM UNDER THE DASHBOARD ONTO THE FLOORBOARD. ADDITIONALLY, THERE WAS A BURNING ODOR ON THE INSIDE AND THE OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BURNING ODOR WAS MORE PREVALENT AFTER THE CATALYTIC CONVERTER WAS REPLACED PER A CLASS ACTION LAWSUIT. THE VEHICLE WAS TAKEN TO HENNESSEY PORSCHE (990 MANSELL RD, ROSWELL, GA 30076, (770) 643-6100) AND PORSCHE ATLANTA PERIMETER (4006 CARVER DR, ATLANTA, GA 30360, (888) 893-6299), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.  THE CONTACT STATED PORSCHE AND ITS VENDORS DAMAGED HER NEW TIRES. THE CONTACT REQUESTED THE TIRES BE PLUGGLED, BUT THE DEALERSHIP DECIDED TO DO OTHERWISE.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*