ON AUGUST 14, 2016 I WAS SEVERELY SCALDED BY A DEFECTIVE ATWOOD BRAND TANKLESS HOT WATER HEATER INSTALLED IN MY RV. ALTHOUGH THE RV MANUFACTURER (FORREST RIVER) HAD BEEN NOTIFIED OF THE DEFECTIVE WATER HEATER, THEY INSTALLED THE DEFECTIVE PRODUCT IN A SANDSTORM MODEL TRAILER AND FAILED IT INITIATE A RECALL OF THE DEFECTIVE PRODUCT. ONLY AFTER HAVING HAVING THE PRODUCT REPAIRED BY THE DEALER DID I LEARN OF THE DEFECT AND THE FAILURE TO RECALL THE DEFECTIVE PRODUCT. TO DATE, THE SANDSTORM MODEL HAS NOT BEEN RECALLED BY FOREST RIVER FOR THIS DEFECT. NOTE: THE DROPDOWNS WILL NOT ACCEPT THE VIN OR SANDSTORM MODEL TRAILER *TT *DT CONSUMER STATED PRODUCT WAS PURCHASE NEW AND HAS A WARRANTY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB