# 2011 CADILLAC SRX — STRUCTURE:BODY
> NHTSA complaint `1475855` · 2018-06-14 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** CADILLAC
- **Model:** SRX
- **Year:** 2011
- **Manufacturer:** General Motors, LLC
- **Component:** STRUCTURE:BODY
- **Miles at failure:** 120,000
## Narrative
I WAS PARKED IN A RESIDENTIAL DRIVEWAY AND OPENED THE REAR LIFTGATE TO REMOVE MY SON'S HOCKEY BAG FROM THE BACK.  I WAS LEANING IN PRETTY FAR BECAUSE THE BAG HAD SLID TOWARD THE BACKSEAT, WHEN THE LIFTGATE CLOSED ON ITS OWN.  I HAD NOT PRESSED ANY BUTTONS, NO ONE ELSE WAS IN THE VEHICLE OR AROUND.  THE LIFTGATE HIT ME IN THE BACK AND PUSHED ME FORWARD AS IT CONTINUED TO CLOSE.  I WAS PINNED (WITH HALF OF MY BODY IN THE CAR AND HALF OUT OF THE CAR) AND THE DOOR WAS CONTINUING TO CLOSE.  MY LEFT ARM WAS STUCK UNDER ME.  I WAS EVENTUALLY ABLE TO TURN SLIGHTLY AND USED MY RIGHT ARM AND RIGHT HIP TO TRY TO OPN THE HATCH.  IT DID EVENTUALLY START TO OPEN.  I WAS RELIEVED AND TOOK A DEEP BREATH AND THEN STARTED TO RETRIEVE THE HOCKEY BACK WHEN I REALIZED IT HAD CLOSED AGAIN.  THIS TIME WAS EVEN WORSE AS I WAS COMPLETELY PINNED.  I TRIED TO ROTATE AND USE MY RIGHT HIP AGAIN. I HONESTLY THOUGH MY CAR WAS GOING TO KILL ME.  THE DOOR DID EVENTUALLY OPEN AGAIN AND THAT TIME I IMMEDIATELY GOT OUT OF THE CAR.  I WATCHED AS THE HATCH OPENED AND THEN IMMEDIATELY CLOSED AGAIN.  (THANKFULLY, WITHOUT ME IN IT THIS TIME.)  I IMMEDIATELY CALLED MY DEALERSHIP.  THEY MADE AN APPOINTMENT FOR ME IN ONE WEEK, SO I DID NOT USE THE HATCH AGAIN.  I ALSO CALLED GM CUSTOMER SERVICE AS I WAS VERY CONCERNED THAT THIS COULD KILL SOMEONE.  THE AGENT SAID SHE HAD NEVER HEARD OF THIS HAPPENING.  I LATER FOUND OUT THAT THIS HAS HAPPENED FREQUENTLY AND THAT THE RIGHT STRUT IN MY LIFTGATE WOULD BE THE PROBLEM.  SUR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*