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2017 CHRYSLER PACIFICA — STEERING

crash1 injured · 1476641 · 2018-06-18

Vehicle

Make
CHRYSLER
Model
PACIFICA
Year
2017
Manufacturer
Chrysler (FCA US, LLC)
Component
STEERING
Miles at failure
11,186
Speed
35 mph

Severity

Deaths
0
Injured
1
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

MY GIRLFRIEND WAS DRIVING MY PACIFICA. SHE EXPERIENCED THE CAR JUMP AND SHE DESCRIBED IT AS BEING HIT FROM BEHIND. THEN ALL OF THE SUDDEN THE VEHICLE FORCED ITSELF TO TURN HARD LEFT AND CAUSE HER TO HIT A BOX TRUCK. SHE THEN BOUNCED OFF THAT CAR AND HIT ANOTHER VEHICLE. SHE SAID THE BRAKES WEREN'T WORKING TO GOOD EITHER. THIS CAR ONLY HAD 11,186 MILES ON IT. I HAVE REPORTED A SIMILAR ISSUE OF MY VEHICLE JUMPING LIKE IT WAS PUSHED FROM BEHIND OR A JOLT OF POWER LIKE THE TRANS WAS SLIPPING, ONLY MONTHS INTO OWNING THE VEHICLE. IT WAS TAKEN IN AND LOOKED AT MORE THAN ONCE BY MY DEALERSHIP, BUT THEY COULD NOT REPRODUCE THE PROBLEM, THERE WERE NO CODES, AND THEREFORE THEY COULDN'T FIND OR FIX THE PROBLEM. NOW THE PROBLEM CAUSED A CAR ACCIDENT AND LUCKILY MY KIDS WERE NOT IN THE VEHICLE. THE CAR AIR BAGS ALSO FAILED TO DEPLOY EVEN THOUGH IT EXPERIENCED IMPACT ON BOTH SIDES AT 30-35 MPH. THE FRONT END WAS DESTROYED PRETTY GOOD, SO I AM IN SHOCK THE AIR BAGS WERE NOT DEPLOYED. NOW THE DASH INDICATES THE AIR BAGS NEED SERVICE? AFTER THE ACCIDENT THE CAR WOULD NOT SHUT DOWN AND 3 OFFICERS FELT THE CAR WAS MALFUNCTIONING. UPON LOOKING INTO MY SERVICE RECORDS I NOTICED SOMETHING ODD. MY "CHRYSLER APP" SHOWS NHSTA RECALL # 18V-049 AS BEING COMPLETED ACCORDING TO THE VIN. BUT MY LAST VISIT TO MY DEALER IN FEB OF 2018 INDICATED THERE WAS NO FIX AVAILABLE AT THIS TIME. HOW CAN IT SHOW COMPLETED THEN? I REALIZED THAT THE ISSUES SHE EXPERIENCED, AND MY SELF, ARE SIMILAR TO THE SYMP

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11102489
Machine
JSON-LD · Markdown