TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE, DROVE DOWN AN EMBANKMENT, AND CRASHED. DURING THE INCIDENT, THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD LACERATION AND A FRACTURED NOSE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (SANTA MARIA CHRYSLER, DODGE, JEEP, RAM, 1918 S BROADWAY, SANTA MARIA, CA 93454) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. *DT*JB