NHTSA complaint: 2013 HYUNDAI SONATA HYBRID — ENGINE
MY HUSBAND AND I WERE DRIVING ON INTERSTATE 81 SOUTH NEAR WOODSTOCK, VA ON SUNDAY MORNING, JUNE 24, 2018. THE CAR BEGAN MAKING A KNOCKING SOUND, THEN WE LOST POWER. BY THE TIME WE WERE ABLE TO PULL OVER, THE ENGINE WAS ON FIRE. THE ENTIRE CAR ENDED UP BURNING. THE VA STATE POLICE, VDOT, AND FIRE DEPARTMENT RESPONDED AND I-81 SOUTH WAS SHUT DOWN FOR A TIME. I PURCHASED MY CAR NEW AND DID ALL REQUIRED MAINTENANCE PER FACTORY RECOMMENDATION INCLUDING OIL CHANGES, TIRE ROTATIONS, ETC. BY THE HYUNDAI DEALER IN BOWIE, MD. I HAVE COPIES OF ALL MY RECEIPTS FROM THE DEALER AND THEY HAVE THE RECORDS ON THEIR COMPUTER SYSTEM. MY CAR HAD 91,000 MILES ON IT. WE CONTACTED THE INSURANCE COMPANY AND THE CAR IS A TOTAL LOSS.
National Highway Traffic Safety Administration — Office of Defects Investigation