CONTACTED CHRYSLER CONCERNING MY PROBLEMS, AND THEY STATED THAT THEY CANNOT DO ANYTHING FOR ME. WHEN I CALLED ABOUT MY AIRBAGS THE FIRST TIME, I WAS TOLD I WOULD BE SENT ARBITRATION PAPERWORK AND NEVER WAS. WHEN I CALLED BACK, I WAS TOLD THAT AN INSPECTOR SHOULD HAVE GONE OUT TO LOOK AT MY CAR BEFORE IT WAS REPAIRED AND THAT IT WAS "TOO LATE NOW" TO DO ANYTHING. I WAS NEVER TOLD THAT AN INSPECTOR OR ANYONE ELSE COULD BE INVOLVED WHEN I FIRST CONTACTED CHRYSLER. I AM FURIOUS AND FRUSTRATED AND NEED HELP WITH THIS SERIOUS ISSUE. *AK