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2017 MERCEDES-BENZ C300 — AIR BAGS

crash2 injured · 1483804 · 2018-07-18

Vehicle

Make
MERCEDES-BENZ
Model
C300
Year
2017
Manufacturer
Mercedes-Benz USA, LLC
Component
AIR BAGS
Miles at failure
17,000
Speed
86 mph

Severity

Deaths
0
Injured
2
Fire
No
Crash
Yes
Police report
Yes
Medical attention
Yes
Vehicle towed
Yes

Narrative

I HIT A BEAR IN MONTANA IN MY 2017 MERCEDES C300 AT 86MPH AND DESTROYED THE FRONT OF MY CAR. THE SEATBELTS DEPLOYED AND WRENCHED US INTO OUR SEATS AND SMOKE CAME OUT OF THE FRONT AIR VENTS BUT THE AIRBAGS DID NOT GO OFF. ON THE DASH THE VEHICLES STATED THAT THE AIRBAGS IN ALL 4 ZONES IN THE CAR MALFUNCTIONED AND SERVICE IS REQUIRED. MERCEDES IS STATING THAT THE LIGHT IS FROM A SEATBELT ERROR CODE BUT THE DASH DID NOT SAY ANYTHING ABOUT SRS OR SEATBELTS. I DO NOT WANT TO PUT MY FAMILY BACK IN THE CAR AND DO NOT FEEL IT SHOULD BE REPAIRED. PLEASE SEE ATTACHED PHOTOS OF THE ERROR MESSAGES ON THE DASH. I DO NOT KNOW HOW I CAN HIT SOMETHING THAT HARD AND NOT HAVE THEM DEPLOY. MERCEDES IS DOING AN INTERNAL INVESTIGATION BUT THEY HAVE NOT GIVEN ME THE RESULTS OF THAT AND IT HAS BEEN OVER 3 WEEKS. VEHICLE WAS IN FOR A AIRBAG RECALL NOT TAKATA RELATED ON JANUARY OF 2018 AND THIS WAS SUPPOSED TO HAVE BEEN REPAIRED.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11112163
Machine
JSON-LD · Markdown