# 2008 MERCURY MILAN — SERVICE BRAKES
> **FATAL** · NHTSA complaint `1486536` · 2018-07-28 · Ford Motor Company
## Severity
- **Deaths:** 1
- **Injured:** 0
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** Yes
- **Vehicle towed:** No
## Vehicle
- **Make:** MERCURY
- **Model:** MILAN
- **Year:** 2008
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES
- **Miles at failure:** 111,613
- **Speed:** 30 mph
## Narrative
THIS CAR HAS CAUSED NOTHING BUT TEARS AND STRESS. I AM A SINGLE MOTHER AND THIS PURCHASE WAS HUGE FOR ME AND I CAN'T EVEN LOOK AT IT WITHOUT BEING STRESSED. FIRST OFF THE AIRBAGS WERE RECALLED OVER TWO YEARS AGO AND FORD STILL HASN'T RECEIVED PARTS. SO MY DAUGHTER CAN'T EVEN DRIVE IN THE PASSENGER SEAT. SECOND AND THIS IS THE MAJOR PROBLEM IS WHEN I HIT A POTHOLE OR UNEVEN PACING OF STREET THE BREAKS HIT THE FLOOR AS DOES NOT COME TO A COMPLETE STOP. THIS IS TERRIFYING. I WENT THROUGH A STOP SIGN AND MISSED A TURN ANOTHER TIME. ALMOST SLAMMED INTO THE BACK OF A CAR IN FRONT OF ME ALSO. I REPLACED BRAKES AGAIN AND HAD MECHANICS LOOK AT IT TO FIX ONE THING FOR IT TO STILL HAPPEN. I HAVE FLASHBACKS OF THE ACCIDENTS I'VE ALMOST BEEN IN. IT'S JUST MY DAUGHTER AND I AND THIS CAR IS NOT SAFE. HEY FORD, ARE YOU GOING TO PAY MY MY THERAPISTS APPOINTMENTS FOR THE STRESS YOU HAVE THROWN ON ME???? BELOW IT'S ASKING FOR WHEN THIS HAPPENS-IT HAPPENS EVERY MONTH AND I CAN NOT AFFORD TO PUT IN ANY MORE WORK!!!!!!!!! I PURCHASED THIS CAR 11/20/2015 AND IT WAS HAPPENING EVERY FEW MONTHS AND NOW IT'S EVERY OTHER WEEK. THIS CAR IS A DEATH TRAP.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*