NHTSA complaint: 2012 FORD F-150 — POWER TRAIN
I WAS DRIVING ON THE HIGHWAY WHEN MY TRANSMISSION SLAMMED INTO FIRST GEAR WITH BOTH CHECK ENGINE AND WRENCH LIGHT STARTED FLASHING ALMOST CAUSING AN ACCIDENT. AFTER THIS, THE TRUCK WOULD NOT SHIFT ABOVE 3RD GEAR. THE TRUCK WAS BROUGHT INTO IMLAY CITY FORD DEALERSHIP IN MICHIGAN WHERE THEY ASSESSED THE ISSUE TO BE THE LEAD FRAME WHICH UPON FURTHER RESEARCH SHOULD BE COVERED UNDER CUSTOMER SATISFACTION BULLETIN 16N02. FORD CUSTOMER SERVICE INFORMED ME THAT MY BIN WAS NOT EFFECTED BY THIS RECALL AND FORCED ME TO PAY 200 DOLLARS TO ASSIST IN THE REPAIR OF THEIR KNOWN ISSUE. I HAVE RECEIVED WHIPLASH FROM THE SUDDEN STOP OF MY VEHICLE. MY WORRY IS THERE ARE OTHER VEHICLES OUT THERE NOT NOTIFIED BY THIS RECALL THAT IS A MAJOR SAFETY ISSUE. FORD NEEDS TO EXPAND THEIR RECALL TO COVER ALL AFFECTED VEHICLES AND HONOR THE FULL COST OF REPAIRS.
National Highway Traffic Safety Administration — Office of Defects Investigation