# 2004 BMW 3 SERIES — SERVICE BRAKES
> NHTSA complaint `1489957` · 2018-08-09 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** BMW
- **Model:** 3 SERIES
- **Year:** 2004
- **Manufacturer:** BMW of North America, LLC
- **Component:** SERVICE BRAKES
- **Miles at failure:** 30
- **Speed:** 38 mph
## Narrative
NEW DEFECTIVE BRAKE PADS CAUSED A TRAFFIC ACCIDENT WITH TOTAL LOSS OF THE VEHICLES INVOLVED.  BRAKE PADS ARE CONTAMINATED AND EMBEDDED WITH A SLIPPERY SUBSTANCE.      PADS ARE FROM PRIME CHOICE AUTO PARTS  42832 STATE ROUTE 12,   ALEXANDRIA BAY, NY, 13607-2216  CAN YOU INVESTIGATE AND ANALYZE THE BRAKE PADS IN ORDER TO STOP THE SELLING OF DEFECTIVE AND DANGEROUS BRAKE PADS? I AM ABLE TO SHIP TO YOU A BRAKE PAD SAMPLE.    THE VEHICLE WAS IN MOTION, BUT UNABLE TO STOP BEFORE TURNING ON A CITY STREET.
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*