# 2003 JEEP LIBERTY — SERVICE BRAKES
> NHTSA complaint `1491430` · 2018-08-15 · Chrysler (FCA US, LLC)
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** JEEP
- **Model:** LIBERTY
- **Year:** 2003
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Component:** SERVICE BRAKES
- **Miles at failure:** 148,000
## Narrative
ON 8-15-2018, I (DRIVER/OWNER OF A 2003 JEEP LIBERTY SPORT) WAS LEAVING MY PARKING SPOT AT A CONVENIENCE STORE. WHEN I PUT THE VEHICLE IN REVERSE, IT IMMEDIATELY STARTED SPEEDING BACKWARDS. WHEN I APPLIED THE BRAKES WITH ALL THE FORCE I COULD MUSTER, IT FAILED TO STOP THE VEHICLE. THE TIRES WERE SQUEALING & BLACK TIRE MARKS WERE LEFT ON THE PAVEMENT. MY VEHICLE STOPPED WHEN I SLAMMED INTO THE FRONT END OF A PARKED CAR WHICH WAS NEXT TO A GAS PUMP WITH THE DRIVER INSIDE. FORTUNATELY NOBODY WAS HURT. NO POLICE REPORT WAS FILED BUT MY INSURANCE COMPANY WAS CALLED IMMEDIATELY TO REPORT IT.    "TAKATA RECALL"  I WENT TO THE LOCAL JEEP DEALERSHIP (BLUEBONNET JEEP IN NEW BRAUNFELS,TX.) WITH THE RECALL NOTICE IN HAND. THE EMPLOYEE IN THE DRIVE-UP SERVICE LANE  CALLED THE OFFICE TO VERIFY IF PART WAS IN STOCK. IT WAS NOT. SHE MADE AN APPOINTMENT FOR 2 WEEKS FROM THAT DATE. I RETURNED WITH MY VEHICLE ON MY SCHEDULED APPOINTMENT DATE & WAS NOTIFIED BY A DIFFERENT EMPLOYEE THAT PART(S) WERE STILL NOT AVAILABLE & WAS TOLD THAT AN INDIVIDUAL NEEDED TO INSPECT MY VEHICLE FIRST BUT HE DIDN'T KNOW WHEN THE INSPECTOR WOULD BE AVAILABLE TO DO IT. I TOLD THAT EMPLOYEE THAT THEY WEREN'T SERIOUS ABOUT REPLACING THE PART(S) NEEDED. SO I GOT BACK IN MY CAR & DROVE HOME.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*